Frequently Asked Questions

What locations does Golden West Commuter serve?
To and from DIA, scheduled service for Downtown Denver, Denver Tech Center, Highlands Ranch, Littleton, Golden, Lakewood, Wheat Ridge, Ken Caryl, Englewood, Douglas County. CHARTER service is available throughout Colorado.

How do I purchase a ride?
Advance reservations are recommended, as seating is limited. Our best rates are online. Navigate to RATES/RESERVATIONS to get a quote and purchase discounted rides.  Full fare reservations can be paid by credit card through our Call Center at 303.342.9300 or 800.894.8033. Cash or check transactions are honored at our airport counter or Golden office, 20031 Golden Gate Canyon Rd. in advance of travel to secure a seat. Online reservations can be printed as a receipt or we can email your receipt from our Call Center. Receipts are issued immediately for transactions made in person at the airport counter or the Golden office.

Do I need a reservation?
No. However, we are a scheduled service and must remain on schedule. Unlike taxis or limos, our schedule does not permit us to hold a coach waiting for a late plane, lost luggage or lost rider. Your paid in advance reservation confirms that you are riding with us at a specific time.  Like an airline, we will guarantee seating for you at that time. If your flight is delayed or cancelled, your paid commuter reservation stays in the system. Just call us to reschedule before it expires.  Standby seating is sold on a space available basis provided it is paid ahead of boarding. Again, as seating is limited, advance reservations are encouraged.

How much does it cost?
Click on RATES/RESERVATIONS and input your travel data. You will be quoted rates and pickup/drop-off times. Click CONTINUE to complete the reservation with name, address and payment information or use your browser BACK button to navigate elsewhere on our website. Note that kennels, bicycles and extra luggage are $10 extra. Child seats carry only the charge for the seat they are strapped to.

What are your hours?
We accept telephone reservations from 7:00 AM to 9:00 PM Sunday through Friday for service 24 hours later or beyond. The first coach departs West Metro Denver for DIA at 4:00 AM, then hourly until 11:00 PM. Coaches leave DIA at the bottom of every hour from 5:30 AM until 12:30 AM the next morning.